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Old 01-26-2008, 08:08 AM   #1 (permalink)
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Default Casino Regina Gives Away Money

Casino Regina wants money back after $27,000 mistake
Heather Polischuk, Leader-Post
Published: Thursday, January 24, 2008


Quote:
While many machines at Casino Regina are intended to offer patrons a payout now and again, the wrong machine was dishing out cash in October -- to the tune of $27,000 -- the Saskatchewan Gaming Corporation announced on Thursday.

On Oct. 26, an employee of Casino Regina accidentally loaded a self-redemption kiosk with a cassette containing $20 bills rather than $5 bills.

SGC president and CEO Marty Klyne said one person alone raked in about $11,000 throughout one day.

"I can't interpret what was going on in their minds at the time but you have to assume if you put in a $20 bill and you're expecting four fives back and you get four 20s, that your eyebrows might go up," Klyne said. "I think that if they put in a 20 and got two fives back, we would have heard about it pretty quickly."

The incident came to the attention of casino staff and the machine was shut down when a more honest patron reported the problem, having received $20 bills instead of the $5 bills she was expecting.

While the casino employee who incorrectly loaded the machine is reportedly not being sanctioned for the accident and continues to work at the casino, the SGC is taking steps against those who it says wrongfully took the extra money -- including the possibility of lawsuits. Those patrons who have already been identified have received exclusion bans from SGC properties, and police and legal counsel have been notified. The SGC is also continuing to work on locating the remainder of the wrongfully-obtained cash, Klyne said.
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