restaurant makeover almost singlehandedly destroyed the best little restaurant in my neighbourhood (Grapefruit Moon). The designers are absolute morons who always fail to see the demographic of the restaurant's clientele and try turn turn it into a cookie-cutter girly place... it wasn't until the Moon spent a buinch of money to undo the changes are revert back to the old menu that they regained the trust of the neighbourhood.
Ramsay's show is good (the US version is way over dramatic and shitty, though), but he's an arrogant prick. He's right most of the time, but he treats the kitchen staff like garbage. I'd stab that bastard witha fork if he talked to me like that.